When you book an appointment via our website we will collect the following information:
- Your name
- Your email address
- Your phone number
- Your credit/debit card address
- Your delivery address (if different)
- Your customer password
- Credit/debit card type
- Credit/debit card number and other related details
- Details of the products or services which you use and/or purchase
When you provide us with the above information, it may be used for a number of different purposes, which are listed below:
Administration and customer orders: Some of the basic customer information you provide us with, such as your full name and billing/delivery addresses is necessary to enable us to provide a service to you and to ensure that any orders you place on the website are delivered correctly.
To enable customer services: We ask for your contact details, such as your e-mail address and phone number, to enable us to resolve any queries you may have about using the website and to enable us to keep you informed on the status of your order.
Direct Marketing: During the customer registration process, you will be given an option to receive information from time to time about our products and services, such as e-mails or texts advising you of new products, services and promotions.
To understand our customers’ needs: Any additional information that we request is intended to assist us in understanding our customers and their needs better. This is important to enable us to continue improving our service to you.
Please note, in the case of visitors to the website who are not registered users, the information collected is anonymous and does not therefore enable us to identify you as an individual.
We will continue to keep and use your information for as long as you are registered as a customer of the website. You may choose to cancel your registration at any time by contacting our customer services team on the CONTACT US section of the site. This will not erase your information from our database as your information is still required for the following reasons; To ensure that any appointment bookings you have made can be processed to completion; and to enable us to contact you in the event of an emergency such as the urgent need to recall a product. Otherwise, your information will not be accessed again and it will remain secure.
You can at any time, change and update the information you have provided to us, by sending an email to email@example.com requesting the change.
You can choose not to receive marketing information. To opt-out of receiving information from MEDISKIN you should un-tick the tick box provided on the customer information sheet or if you are already a registered cient please send an email stating that you wish to unsubscribe to: firstname.lastname@example.org.
MEDISKIN reserves the right to pass on any customer information to third parties in order to assist in the prevention and detection of any fraud.