Our Policies

Your Booking

You can use the Book Online section of our website to book an appointment. Similarly, you can contact the clinic by phone, or by sending an email to info@mediskin.ie. Please note that some treatments are not possible to perform without an initial consultation. Before confirming your appointment booking you will be asked for some personal details. Please refer to our Privacy Policy for more information. You can cancel or change your booking online in My Booking History up to 24 hours in advance of your visit. If you fail to adhere to the cancellation policy as stated below, MEDISKIN has the right to charge you the balance of your booking amount left to pay in the clinic by way of your online payment method.

Prices are guideline only and can vary depending on the staff member and the service performed in the clinic.

Your Visit

Please ensure that you arrive on time and so that your treatment starts on time so as not to delay the next guest. If you arrive late it may limit your treatment or the appointment may have to be cancelled.

During your initial consultation and subsequent treatments you will be required to complete and sign a medical questionnaire and a consent, if necessary, prior to commencement of treatment.

Photos will be taken prior to all treatments.This is at the request of our insurance company. These photos are for the clinics private use only and will NEVER be displayed in public.

We love children, but we kindly request that you do not bring them to the clinic unless they are attending for consultation. This is a health and safety recommendation and also as a courtesy to other clients.

Cancellation Policy

MEDISKIN requires that 24hrs notice be given prior to your appointment if you wish to cancel. You can cancel your appointment by phone or by amending your online booking. You can also send us an email to info@mediskin.ie. Please DO NOT reply to text messages as these cannot be received. Please note that in the event of a cancellation where not enough notice is given a cancellation fee will apply. This is charged at 50% of the appointment cost.

Other Terms and Conditions to note

All courses booked upfront, including skin and laser treatments, are non-refundable.

All courses booked including skin and laser treatments, are not transferrable to other areas or to other clients.

All treatment courses booked, including skin and laser treatments, must be completed for that area booked.

Laser hair removal treatment areas that are not prepped properly according to your therapists instructions may not be treated on the day of your appointment.

All payment plan options must be paid in part as agreed on the day of your consultation.

Deposits paid on treatments are non refundable but may be used for other treatments.

MEDISKINS ‘MEDI-CLUB’ treat-points are non transferrable and can only be redeemed by clients who accumulated the points.

All Gift Vouchers purchased at Mediskin are Non Refundable and valid for 12 months only.

If you win a  Gift Voucher sponsored by Mediskin, the voucher is Non Refundable and valid for 12 months only.

Any competition winners on any of our social media e.g. Facebook,Twitter etc., have 28 days to claim their prize.

All monthly offers are to be availed of within three months of purchase.

The Management reserve the right without explanation to refuse service to a client as they in their discretion shall decide.

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